From strategy development to future-ready training programmes, our dedicated teams work to shape the training your business needs to lead the way in the final mile.

Bringing future-ready skills to the final mile.

Few sectors are evolving as fast as logistics. But for the sector to keep up with rapid technological transformation, evolving consumer habits and new business models, it needs to overcome a significant skills shortage – and do it quickly.

We deliver skills training that keeps your business ahead and unlocks a competitive advantage along the way. By collaborating with our partners to upskill teams across the entire supply chain, we're not just bridging the sector's skills gap. We're working hard to close it.

It's the driving force behind how we empower businesses with the upskilled people they need to stay ahead at every step of the final mile. And it's what equips our employer partners with the vital tools they need to overcome both existing and emerging challenges in this fast-evolving sector.

Our partners
  • Greene King logo
  • lidl logo
  • Mcdonalds logo
  • Bandq logo
  • Next Distribution
  • KFC logo

Why Lifetime for the final mile?

We're working with leading employers to optimise final mile operations with apprenticeship training. Our training unlocks workforce potential, with future-ready skills and progressive pathways.

Customer and brand experience

With 50% of retail moving online, a consistent brand experience has never been more important. Our customer communication and brand reputation training is a key focus at every touchpoint, from purchase to delivery.


We believe people are key to driving effective, sustainable change. From effective route planning to right-first-time delivery, our training focuses on the sector’s sustainability challenges – and how businesses can overcome them.

Data and technology

Upskilling teams to unlock enhanced customer insights and use the latest technology to make data-driven decisions based on the supply chain. We help businesses leverage the power of data with skills that optimise their operations in final mile delivery.


By collaborating with our partners, we’re building an inclusive workforce that works for everyone. Lifetime's skills training provides opportunities for all, to lead the way in building a more diverse workforce across the sector.

Lifetime's programmes

Our tailored programmes support all of your teams, no matter where they work in the supply chain.

Supply Chain Warehouse Operative Level 2
Express Delivery Sortation Hub Operative Level 2
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Essential Data Level 3
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Customer Service Specialist Level 3
Customer Service Practitioner Level 2
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Team Leader Supervisor Level 3
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Operations Departmental Manager Level 5

Contact us for more information on these programmes.

Why apprenticeships?

man in warehouse

Clear progression pathways

We apply our extensive experience across different sectors to build clear, purposeful career pathways that attract new talent across the fast-moving logistics landscape. Whether it’s e-commerce or warehouse, sortation or distribution, we deliver training programmes that help drive business and close the skills gaps across every step of the final mile.

woman in warehouse

Online learning anytime, anywhere

Learners experience self-led delivery, tailored to working patterns and learning requirements through our cutting-edge online learning platform, Aptem. It's a system that minimises interruptions to learning, fully integrated with day-to-day roles to create a seamless e-learning journey. Supported by an expert coach, learners are guided through clear learning plans, from enrolment through to End-point Assessment.

Optimise your levy at ease

We can help maximise your apprenticeship levy, across your teams in the final mile. From initial order to delivery, in roles from management to data analytics, our teams empower your people with industry-leading training for every step of the delivery chain.

An exclusive partnership with the Institute of Couriers (IoC) means our Express Delivery Operative Level 2 apprenticeship is built on industry-leading content.

Whether it's training in IT and tracking equipment, or effective route mapping that delivers unmatched customer service, this programme covers key courier responsibilities, guided by the sector's latest insights and changes. 

Partnered with the

Institute of Couriers


By shaping the future of learning, we can help you bring and retain future-ready skills to the final mile.

Speak to our team

Working with Lifetime, our Warehouse apprenticeships are providing more opportunities for growth and development, encouraging retention and creating clear progression pathways for lasting careers at Lidl. We're pleased with the positive impact across the business so far, and now hope to offer even more development opportunities for all our employees.

Melanie Smith, Apprenticeships & Early Careers Consultant, Lidl

Let's talk

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