Providing general administration support to the Client Services team.
You will attend Service review meetings and become familiar with customer SLA’s and develop your customer care skills and capabilities.
You will provide administrative support to Client Service Managers and shadow them with a view to developing into an Associate Client Services Manager in the future.
Strong communication skills are a must as you will have regular contact with key clients and focus on building relationships and delivery the best possible service.
Desired Skills
Act with integrity and enthusiasm – treating sensitive information confidentially Ability to develop successful working relationships with the wider Recruitment & HR team Confident and proactive, able to work on own initiative with support from HRBP team Strong communication skills via Teams/telephone, face to face and written format Attention to detail especially when working with large amounts of data/capturing and scribing meeting notes Interest in HR & Recruitment /willingness to learn Knowledge of O365/Teams/Word/Excel Good level of communication, written English and drafting skills
Personal qualities
Confident communicator
Attention to detail
Organised
Self Motivated
Reliable
Have an appreciation for discretion and confidentiality
Qualifications required
Maths/English GCSEs
Future prospects
Excellent progression opportunities through wider HR team and the business as a whole
Training to be delivered
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Employer
NEC - Chippenham
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Unit B1 - Methuen South
Wiltshire
Chippenham
SN14 0GT
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