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Customer Services Apprentice - Chippenham

NEC - Chippenham
NEC - Chippenham
At a glance
  • £15000-£16000/ Annum
  • 15 months
  • Advanced Level Apprenticeship
  • 37.5
  • 12 Feb 2025
Closing date
  • 5 Feb 2025
NEC - Chippenham
The Customer Services Apprentice will support the client Services team with a variety of administration and business support tasks.

We are seeking an individual who has excellent verbal and written communication skills and a focus on delivering a first-class administration service in an efficient, professional and effective manner.

Providing general administration support to the Client Services team.

You will attend Service review meetings and become familiar with customer SLA’s and develop your customer care skills and capabilities.
You will provide administrative support to Client Service Managers and shadow them with a view to developing into an Associate Client Services Manager in the future.

Strong communication skills are a must as you will have regular contact with key clients and focus on building relationships and delivery the best possible service.

Desired Skills

Act with integrity and enthusiasm – treating sensitive information confidentially Ability to develop successful working relationships with the wider Recruitment & HR team Confident and proactive, able to work on own initiative with support from HRBP team Strong communication skills via Teams/telephone, face to face and written format Attention to detail especially when working with large amounts of data/capturing and scribing meeting notes Interest in HR & Recruitment /willingness to learn Knowledge of O365/Teams/Word/Excel Good level of communication, written English and drafting skills

Personal qualities

Confident communicator
Attention to detail
Organised
Self Motivated
Reliable
Have an appreciation for discretion and confidentiality

Qualifications required

Maths/English GCSEs

Future prospects

Excellent progression opportunities through wider HR team and the business as a whole

Training to be delivered

Business Administrator Apprenticeship L3 including Functional Skills in Maths and English

We have a proven history of developing innovative software for the public sector. Our ability to put vital information into the hands of those that need it is the reason why more than 50% of local authorities use us to collect revenues and administer benefits, why 100% of UK Police Forces, over 50% of UK Fire Services and many other Public Safety agencies around the world have chosen solutions from our portfolio to support their operations. It’s the reason why housing providers use our systems to manage their two million homes efficiently and why the NHS choose our technology to help them screen ten million babies for hearing loss.

Employer

NEC - Chippenham

Visit employer website

Address

Unit B1 - Methuen South

Wiltshire

Chippenham

SN14 0GT

The map below displays the employer’s location, please check travel times before applying.