Job purpose:
The Sales & Marketing Coordinator supports the delivery of day-to-day sales and marketing activity across the hotel estate. Working as part of the Hotels Commercial team, the role helps coordinate enquiries, proposals, campaigns, reporting and follow-up actions to support corporate, group and direct booking opportunities while building experience across sales, marketing and commercial operations.
Responsibilities:
● Provide day-to-day support for corporate, group and local sales activity across the hotel portfolio.
● Help coordinate client enquiries, proposals, presentations and follow-up activity.
● Maintain accurate sales trackers, account updates and reporting information.
● Assist with marketing activity across direct, digital and local channels.
● Support the delivery of campaigns, offers and promotional activity for business and direct booking channels.
● Keep sales materials, customer communications and hotel information up to date.
● Work with colleagues in Commercial, Revenue, Marketing and Operations to support booking opportunities.
● Support weekly and monthly review meetings with updates and action tracking.
Key stakeholders:
● Hotels Commercial team
● Sales / Commercial Lead
● Revenue team
● Marketing team
● Hotel Operations teams
● Corporate and local business clients
Performance measures:
● Accurate and up-to-date tracking of sales activity, opportunities and actions.
● Timely follow-up and good coordination of corporate and group booking enquiries.
● Effective support for marketing campaigns and promotional activity.
● Clear and reliable communication across Commercial, Revenue, Marketing and Operations teams.
● Consistent administrative support across proposals, reports and customer communications.
Desired Skills
• Careful and accurate when preparing information, reports and communications. • Able to work well with others across different teams. • Adaptable and able to work in a busy environment.
Personal qualities
● Well organised and able to manage a range of tasks with support.
● Friendly and professional in communication with colleagues and customers.
● Positive, proactive and willing to learn.
● Reliable and willing to take ownership of day-to-day tasks.
● Aligned to the business values of care, delivery and teamwork.
Qualifications required
Grade C/4 in both English and Maths and a related digital or business qualification.
Future prospects
Ongoing Training and Development
Training to be delivered
Multi-Channel Marketer Level 3 including Functional Skills in Maths and English
Employer
Welcome Break - Head Office Site - Vantage Court
Visit employer websiteAddress
2 Vantage Court
Buckinghamshire
Newport Pagnell
MK16 9EZ
The map below displays the employer’s location, please check travel times before applying.