Administration Assistants keep an organisation running. They manage information, support colleagues and make sure day-to-day operations run smoothly, across the public, private and third sectors. On this apprenticeship, people build the organisation, digital and communication skills the role depends on, coached one to one alongside their day job, and gain a nationally recognised level 2 qualification.
Supports administrators to develop strong communication, problem-solving and decision-making skills. They will show initiative and contribute to the efficiency of their team and organisation and develop skills to progress towards management responsibilities.
Supports individuals to deliver high-quality service to customers of all types. They will develop the skills and knowledge to deal with orders, payments, complaints and be able to offer advice and guidance.