Preparing for an apprenticeship phone interview

Found the perfect apprenticeship vacancy, but worried about the phone interview? Although it might seem daunting, with the right preparation you'll be ready to make the best first impression.

In an interview, you’ll need to introduce yourself, your own experience and skills and be prepared to discuss the role in more detail too. The interviewer wants to understand if you’re suitable for the role and why you applied, so they can assess whether you’re right for the next stage of the application.

Follow these simple steps and you'll be ready for any phone interview

It's important to research the company beforehand to gain insight into what they do, so read and take notes on the About Us and Meet the Team pages to understand the services and history of the company. You could also take a look at their socials to get up to speed on the latest company news and activities too. Demonstrating a good knowledge of the company during a phone interview is a great way of showing your commitment – and that you’ve done your research.

Find a quiet space for your phone interview, free from any distractions or noise. Cut down any background conversations or television to make sure you can be heard and you don’t lose focus. Go to the space at least 15 minutes before the interview to read over your notes.

Make sure your phone is fully charged, you have enough signal, and that any disruptive notifications are turned off.

Make bullet-pointed notes on the role and company to use as a quick reference during the interview. Bring a pad and pen to make notes throughout the conversation so you can remember important points later.

Print out your CV and have it in front of you during the interview. Your interviewer will use your CV to ask a range of questions about your own experience and qualifications, so be prepared so you can answer quickly and concisely.

Although you might be apprehensive about what you will say during your interview, remember to calmly listen to the interviewer. Take your time and don’t be afraid to ask a question if you don’t fully understand.

Make sure you’re enthusiastic and positive during your interview so that you make a good impression. Remember to speak slowly and clearly, taking your time to fully answer any questions.

Be polite throughout the call and remember to identify yourself when you answer the phone. A phone interview is a chance to ask questions about the role and company, so always ask about the next steps of the interview process including a timeline.

smiling man in warehouse

Common phone interview questions

Like any interview, you’re likely to encounter common questions about yourself and why you want the role. Prepare an answer for these common questions, practise your response and work on a concise summary of your experience and why you want the role.

  • Can you tell me about your experience?
  • Why do you want this job?
  • What do you know about the position?
  • Why do you want to work with us?
  • What is your main strength and weakness?

Now you know how to write the perfect cover letter, why not check out our apprenticeships vacancies to find the perfect job in your area?

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Lifetime’s apprenticeship has opened my eyes to areas in the retail industry that I would never have known otherwise. Not only do I know my warehouse role, but I have a better understanding of marketing, the Lidl brand and my communication skills have improved. That’s because of the apprenticeship.

Dave Radford, Warehouse Operative Level 2 at Lidl