Key Responsibilities:
● Invoicing & Financial Administration
● Raise and process customer invoices accurately and in a timely manner.
● Manage miscellaneous invoicing requirements across multiple departments.
● Ensure invoices are issued in line with company procedures and contractual agreements.
● Maintain accurate customer billing records and documentation.
● Assist with querying and resolving invoice discrepancies.
Credit Control & Payment Collection:
● Monitor customer accounts to ensure payments are received within agreed payment terms.
● Issue payment reminder emails and statements.
● Follow up on overdue accounts via telephone and email.
● Maintain detailed records of all credit control activities.
Account Reconciliation:
● Perform regular invoice reconciliations between internal systems and supplier portals.
● Reconcile Microsoft Azure invoices against customer billing records.
● Reconcile supplier invoices and statements from distributors, including Westcoast.
● Produce reconciliation reports as required.
● Renewals Management
● Manage Microsoft 365 renewal schedules and ensure customer subscriptions remain active.
Process and monitor Software Licenses and subscription renewals:
● Liaise with customers regarding upcoming renewals and licensing requirements.
● Maintain accurate records of renewal dates and contract information.
● Generate renewal quotations and communicate renewal options to customers where required.
Accounts Administration:
● Manage and maintain the Accounts Board, keep up to date with tickets
General Administrative Support:
● Help with Event management (ideas or booking these if Michelle is busy)
● Travel and Hotel bookings, help out with these bookings when required.
● List of items to be replaced, i.e bac wipes when these run out
● Equipment management, includes internal and any deliveries coming into the office. i.e laptops, etc.
Marketing & Communications Support:
● Assist with the planning, drafting and scheduling of social media content across company channels.
● Support the creation of LinkedIn posts, including company updates, service promotions, staff news, customer stories and event announcements.
● Help maintain a regular content calendar to ensure posts, campaigns and communications are consistent and timely.
● Assist with preparing and sending customer newsletters, including gathering content, formatting updates and coordinating approvals.
● Liaise with internal team members to collect marketing updates, project highlights, case studies and useful customer-facing content.
● Support basic proofreading and formatting of marketing communications to ensure they are professional, accurate and aligned with the company tone of voice.
● Help monitor engagement on social media and newsletters and share relevant feedback or enquiries with the appropriate team members.
Desired Skills
Good Communication skills (Written and Verbal ) Time management and organisational skills
Personal qualities
Team player
Friendly
Bubblely
Attention to Detail
Qualifications required
No previous qualifications required.
Future prospects
Ongoing Training and development
Training to be delivered
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Employer
Keybridge IT Solutions - Site
Visit employer websiteAddress
75 King William Street
Greater London
London
EC4N 7BE
The map below displays the employer’s location, please check travel times before applying.