The Hospitality Accommodation Team Member Level 2 apprenticeship offers the opportunity to build essential customer service, operational and communication skills in the hospitality sector.
Hospitality Accommodation Team Member level 2 apprenticeship
Designed for hospitality accommodation roles
For those working across reception, housekeeping, and guest-facing roles, supporting day-to-day operations and delivering a positive guest experience.
Blended learning model
1-1 learning sessions with a Lifetime Learning Coach, alongside face-to-face and remote delivery, and self-study through our online learning platform, Aptem.
End point assessment
Practical observation in the workplace with questioning, alongside a professional discussion supported by portfolio evidence.
What you’ll learn
Fundamentals of AI in the workplace built in our apprenticeship
Gain the core skills for leveraging AI today. With learning assets covering an introduction to AI, the latest advances in technology, and practical guidance on the skill of prompting, this bolt-on will immediately help you unlock new realities by understanding core AI concepts and applying them to enhance your daily efficiency and future innovation in your professional setting.
Could this Hospitality Accommodation Team member level 2 apprenticeship be for you?
If you meet most of these responsibilities as part of your existing role, or if you could be supported to meet these responsibilities during your apprenticeship, you could be suitable for this programme:
- Do you have the opportunity to work across departments covering front of house guest services, dining and bar services, and housekeeping?
- As part of your role, will you be able to handle payments and transactions?
- Do you interact with guests and help meet their needs?
- Within your role, is there an opportunity to assemble and serve food and drinks?
- Do you work in a hospitality accommodation business offering accommodation to paying guests?
- Is there an opportunity in your role to use systems for ordering, booking or check-in/check-out?
- Within your role, are you able to use equipment and technology?
Why learn with Lifetime Training?
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Join 10,000 learners from over 400 companies across the UK in learning with Lifetime
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Online and in-person coaching and training
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Dedicated team of coaching experts
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Government funded apprenticeships and training programmes