Retail businesses run on people who serve customers well and keep goods and services moving. This foundation apprenticeship is a first step into retail, supply and administration, for people starting out in shops, showrooms, trade counters and offices across sectors such as food, fashion, building and automotive. Apprentices build the skills, knowledge and behaviours the role depends on, coached one to one alongside their day job, and gain a recognised foundation that can open the way into further apprenticeships and a retail career.
Retail service, supply and administration level 2 foundation apprenticeship
Designed for retail and supply teams
For people starting out in a retail, supply or administration role, in shops, showrooms, trade counters or offices, or looking for their first step into a retail career.
Blended learning model
One-to-one coaching with a Lifetime coach, supported by face-to-face and remote delivery, alongside self-study through Aptem. The programme includes at least 187 hours of off-the-job learning, completed in paid working hours, so apprentices develop and apply new skills alongside their role.
Foundation apprenticeship assessment
Achievement is confirmed by an approved assessment organisation, through a knowledge test and a practical assessment. The practical assessment can take the form of an observation, a set task, a project, a presentation or a portfolio. The programme is graded Pass.
What you'll learn
The programme builds the knowledge, skills and behaviours to support a retail business and its customers, across six areas.
Fundamentals of AI in the workplace built in our apprenticeship
Gain the core skills for leveraging AI today. With learning assets covering an introduction to AI, the latest advances in technology, and practical guidance on the skill of prompting, this bolt-on will immediately help you unlock new realities by understanding core AI concepts and applying them to enhance your daily efficiency and future innovation in your professional setting.
Download our retail service, supply and administration level 2 foundation apprenticeship guide
Could this retail service, supply and administration level 2 foundation apprenticeship be for you?
If you recognise most of these in your current role, or could be supported to meet them during the apprenticeship, this programme could suit you.
- Are you starting out in a retail, supply or administration role?
- Do you work with customers, or would you like to?
- Do you help keep stock, orders or deliveries moving?
- Are you comfortable using everyday digital tools?
- Are you looking for a first step into a retail career?
Why learn with Lifetime Training?
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Join 10,000 learners from over 400 companies across the UK in learning with Lifetime
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Online and in-person coaching and training
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Dedicated team of coaching experts
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Government funded apprenticeships and training programmes