Retailers assist customers with the purchase of products and services which requires a good understanding of the stock being sold. With this apprenticeship, learners will develop a range of excellent customer, product and industry relevant knowledge.
Designed for retail team members
For those working in retail roles, supporting customers, maintaining store standards, and contributing to day-to-day operations on the shop floor.
Blended learning model
A mix of one-to-one coaching with a Lifetime Learning Coach, alongside face-to-face and remote sessions, supported by self-guided learning through our online platform, Aptem.
End point assessment
A practical observation in the workplace, combined with a structured professional discussion, allowing you to demonstrate your customer service, product knowledge, and contribution to store performance.
Gain the core skills for leveraging AI today. With learning assets covering an introduction to AI, the latest advances in technology, and practical guidance on the skill of prompting, this bolt-on will immediately help you unlock new realities by understanding core AI concepts and applying them to enhance your daily efficiency and future innovation in your professional setting.
