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Iceland Supervisor Apprenticeship - England

Iceland Stores - Bournemouth - 88/90 Poole Road
Iceland Stores - Bournemouth - 88/90 Poole Road
At a glance
  • £17000/ Annum
  • 15 months
  • Advanced Level Apprenticeship
  • shift work, including night shifts
  • 22 Dec 2021
Closing date
  • 15 Dec 2021
Iceland Stores - Bournemouth - 88/90 Poole Road
A successful, award winning business; Iceland are looking for candidates with outstanding potential to start their Apprentice Supervisor Programme. Supporting in all aspects of running the store, if you can juggle lots of things at once, this is the right kind of place for you.

We are looking for someone that is keen to learn, develop & apply the technical & behavioural skills required in order to successfully complete the apprenticeship programme and provide an excellent service and store standards at all times through the in store team.

This is a fantastic opportunity for someone with leadership and retail experience to build a career with one of Britain’s fastest-growing, and most innovative retailers whilst working towards their Retail Team Leader Level 3 Apprenticeship.

This is a 12 month apprenticeship and at the end of the programme you will move into an Iceland Supervisor position.

Day to day duties:

Actively promote bestselling lines and key products and ensures stock is available across all ranges
Accurately implement cycle and phase changes to drive customer offer in store
Drive all additional customer focussed services and home delivery offering in store
Maintain availability levels across all departments prioritising off sales and low levels
Manage the Sight of Inventory system to maintain accurate stock levels in store
Maintains accurate forecasting levels for products to drive sales

Regularly observe colleague interaction to provide individual feedback
Provide, and train others to deliver, a great experience to our customers
Take all necessary action to provide a fast and efficient service all day in store, on line and home delivery
Accurately complete date alerter to ensure all product on sale is legal
Ensure correct fill levels and temperatures in store
Right at Night operation is fully implemented to ensure full and clean offer for the customer

Accurately use scheduler to ensure service levels are provided within budget
Adhere to, and correctly implement, shopfloor and home delivery processes, policies and procedures
Drive an accurate till operation by colleagues in store to reduce risk and loss
Adhere to, and correctly implement shopfloor and stock processes, policies and procedures
Conduct relevant investigations into stock loss to minimise future loss
High standards of stockroom / coldroom / chiller housekeeping to drive efficiencies

At Iceland you will be working towards a Retail Team Leader Apprenticeship L3 standard over the course of 15 months.

Desired Skills

• Previous management experience, ideally in retail • Flexible • Strong people management experience

Personal qualities

Keeping positive, even when things get tough

Qualifications required

You must have previous experience within a leadership role within retail or hospitality.

Future prospects

Ongoing development through Iceland and the apprenticeship.

Training to be delivered

Retail Team Leader Apprenticeship L3
Functional Skills in English and Math

Iceland is one of Britain’s fastest-growing and most innovative retailers, recognised as one of the best companies to work for in the UK.
Iceland Foods is a unique British food retailer with over 880 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business. This is its story.


Iceland Stores - Bournemouth - 88/90 Poole Road


88/90 Poole Road




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