You will work with the existing team to help grow JCB phone’s brand presence, digital community, and ultimately online sales.
Social:
· Help run and manage organic social media content.
· Reply to comments and react on influential posts.
· Create content, campaigns and fun community posts.
· Drive the social calendar with regular posts.
· Collab with influencers and potential partners.
Customer service:
· Reply to customers emails from the site.
· Respond to customers on marketplaces.
· Respond to customers on social media via comments or direct messages.
· Respond to customer reviews on Trustpilot.
CRM:
· Build emails to go along with current content strategy.
· Manage a sent calendar.
· Help manage and create flows for abandoned carts and signups.
· Grow the CRM community base.
Website and Merchandising:
· Help keep the website up to date.
· Carry out basic SEO tasks.
· Manage stock and pricing across websites and marketplaces.
Marketplaces:
· Manage listings across Amazon and Ebay.
· Engage in promotional campaigns.
Sales and Growth:
· Help drive sales across all digital platforms.
· Come up with campaigns to bring in new customers.
Reporting:
· Create weekly reports for all the above areas and report to higher up.
Desired Skills
You should be able to showcase some prior knowledge and skills within Digital as a hobbyist. This could be building custom websites, creating content or running an online start-up business.
Personal qualities
● Excellent communication skills both spoken and written
● Team player
● Good time keeping and time management
● Ability to prioritise workflow
Qualifications required
Grade 4/C or above in both English and Maths and a related technology qualification.
Future prospects
Possible full-time role upon successful completion of the apprenticeship.
Training to be delivered
Information Communications Technician Apprenticeship L3 including Functional Skills in Maths and English
Employer
Genuine Case Company
Visit employer websiteAddress
Wybunbury Lane
Cheshire
Stapeley
CW5 7HH
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