Bar Supervisor Apprentice - Birmingham

General Duties
a. Uphold and demonstrate the values and expected staff behaviours of BCUSU in working towards achieving the BCUSU vision
b. Committed to working as part of a team, and in collaboration with the wider BCUSU staff team, to help support the delivery of BCUSU’s Strategic Plan
c. Promote the BCUSU equal opportunities policy and support the equity & diversity agenda
d. Follow all University and BCUSU H&S policies and complete all mandatory training
e. Complete any other training and supervision sessions identified as beneficial to the job role or post holder
f. Uphold confidentiality and comply with the Data Protection Act and GDPR
g. Maintain full compliance with BCUSUs administrative and financial systems and procedures
h. Ensuring BCUSU’s aspirations to reduce our environmental impact are delivered
i. Make decisions within the defined level of responsibility
j. Effectively communicate with University Staff, Students and relevant external stakeholders
k. Undertake other duties that may be assigned by the employer, as might reasonably be expected within the grade of the post

What your apprenticeship includes

● A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
● A mixture of on and off the job training, including workshops and webinars
● Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
● The chance to get Functional Skills in English and maths (if you don’t already have GCSE)

Desired Skills

Genuine desire to build a career in hospitality 1 years’ experience in hospitality setting e.g. pub, bar, café, restaurant or similar Experience supervising a team or taking responsibility during shifts Good IT skills, including use of EPOS, Microsoft works, excel and outlook Excellent customer service skills and ability to adapt to customer needs Ability to work flexible hours, including evenings and some weekends

Personal qualities

Ability to work under pressure, using own initiative and unsupervised
Friendly and approachable
Ability to communicate clearly and effectively
Able to build effective working relationships
Committed to continuously improving the operations

Qualifications required

Level 2 Food hygiene certificate (or willingness to achieve within probation period).
GCSEs or functional skills level 2 in English & Maths.

Future prospects

Ongoing training and development

Training to be delivered

Hospitality Supervisor Apprenticeship – Food and Beverage L3 including Functional Skills in Maths and English

Employer

Birmingham City University Students' Union (BCUSU)

Address

Gopsal St

West Midlands

Birmingham

B4 7RJ

The map below displays the employer’s location, please check travel times before applying.