Your primary work location will be the HPS Birmingham office, located in Sutton Coldfield.
You will also have a keen eye for detail and can work to deadlines. You will be able to work flexibly, and you will have excellent organisational and communication skills allowing you to operate as part of a team.
You will be comfortable balancing a variety of tasks, which will include answering enquiries from clients and colleagues; maintaining records, databases and systems.
GENERAL RESPONSIBILITIES:
SUMMER/STS SEASON (May-Nov)
· Office Support – Answering telephone calls and dealing with customer enquiries via email.
· Data Management – Maintaining department records, data filing and ensuring effective reporting.
· Finance Administration – Processing job sheets and invoicing. Processing timesheets and payroll assistance.
YEAR-ROUND
· Basic fleet administration including tracking of infringements, services and repairs.
· External Support - Drafting and mailing customer correspondence, preparing documents & maintaining client rapport.
· Internal Support - Supporting senior leadership and completing ad-hoc tasks.
· In off-season periods, you may undertake temporary work in other departments to support operational needs.
Desired Skills
- Good verbal and written communication skills - Competent user of Microsoft Office, particularly Word, Excel, and Outlook - Ability to work on your own initiative
Personal qualities
- You will be well organised and able to prioritise multiple tasks
- Be able to problem solve and be self-reliable
- Friendly and able to work collaboratively
- A keen eye for detail and the ability to work to deadlines
Qualifications required
No qualifications required, but experience with an administrative role is desired, but not essential!
Future prospects
Following the apprenticeship, there is the possibility for a permanent role with HPS, alongside ongoing training and development.
Training to be delivered
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Employer
HPS Services FM Ltd - Birmingham
Visit employer websiteAddress
HPS Services FM Ltd
West Midlands
Sutton Coldfield, Birmingham
B44
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