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Business Administrator Apprentice - Sutton Coldfield

HPS Services FM Ltd - Birmingham
HPS Services FM Ltd - Birmingham
At a glance
  • £283.16-£457.88/ Week
  • 18 months
  • Advanced Level Apprenticeship
  • Monday - Friday 9:00-5:00 with a 30 minute unpaid break
  • 21 Apr 2026
Closing date
  • 13 Apr 2026
HPS Services FM Ltd - Birmingham
By joining us, you’ll become part of a dynamic and collaborative team with youthful energy and seasoned expertise. Our culture thrives on fresh ideas, forward-thinking solutions, and the guidance of experienced leaders who are committed to helping you grow. Together, we work towards building better spaces and better experiences for everyone.

Your primary work location will be the HPS Birmingham office, located in Sutton Coldfield.

You will also have a keen eye for detail and can work to deadlines. You will be able to work flexibly, and you will have excellent organisational and communication skills allowing you to operate as part of a team.

You will be comfortable balancing a variety of tasks, which will include answering enquiries from clients and colleagues; maintaining records, databases and systems.

GENERAL RESPONSIBILITIES:

SUMMER/STS SEASON (May-Nov)

· Office Support – Answering telephone calls and dealing with customer enquiries via email.
· Data Management – Maintaining department records, data filing and ensuring effective reporting.
· Finance Administration – Processing job sheets and invoicing. Processing timesheets and payroll assistance.

YEAR-ROUND

· Basic fleet administration including tracking of infringements, services and repairs.
· External Support - Drafting and mailing customer correspondence, preparing documents & maintaining client rapport.
· Internal Support - Supporting senior leadership and completing ad-hoc tasks.
· In off-season periods, you may undertake temporary work in other departments to support operational needs.

Desired Skills

- Good verbal and written communication skills - Competent user of Microsoft Office, particularly Word, Excel, and Outlook - Ability to work on your own initiative

Personal qualities

- You will be well organised and able to prioritise multiple tasks
- Be able to problem solve and be self-reliable
- Friendly and able to work collaboratively
- A keen eye for detail and the ability to work to deadlines

Qualifications required

No qualifications required, but experience with an administrative role is desired, but not essential!

Future prospects

Following the apprenticeship, there is the possibility for a permanent role with HPS, alongside ongoing training and development.

Training to be delivered

Business Administrator Apprenticeship L3 including Functional Skills in Maths and English

HPS, a national specialist Facilities Management provider operating across the UK.
Our mission is to deliver services that feel different from the norm, through a clear focus on the people for whom the buildings are built.

Employer

HPS Services FM Ltd - Birmingham

Visit employer website

Address

HPS Services FM Ltd

West Midlands

Sutton Coldfield, Birmingham

B44

The map below displays the employer’s location, please check travel times before applying.