Business Administrator Apprentice - Basildon

Plan and lead engaging activities – from fun group sessions (like arts & crafts, games, or gentle exercise classes) to one-on-one moments that reflect each resident’s interests
Empower independent living: encourage and help our residents to stay active and connected
Support residents to connect with their local community – for example, arranging outings, bringing in local volunteers/entertainers, or simply helping someone facetime with family
Champion choice – above all, enable our residents to live life on their own terms – whether it’s helping someone continue a beloved hobby or try something new, you listen to what matters to them and make it happen
You’ll be working in a single location as part of our Retirement Community team
(If you’ve been a Wellbeing Assistant, Activities Coordinator, Lifestyle Facilitator or have experience helping others live life to the fullest, we’d love to hear from you! This role goes by many names – what matters is your passion for people.)

Your rewards

You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30 with service, plus bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme matched up to 5%, we offer a package to help you thrive:

Growth and development – fully-funded training and ongoing development opportunities – we’ll help you gain new skills and achieve industry qualifications, opening doors to your future career
Inclusive culture and flexibility – work in an environment where everyone belongs – with flexible working options, a Youth Panel, and active staff networks (LGBTQ+ Network “PRISM”, Disability, Race Equality, and Parent network) to support you; we celebrate diversity and will make sure you can be your authentic self at work
Lifestyle perks – save money with exclusive retail discounts, a Cycle to Work scheme, and salary sacrifice options
Health and wellbeing support – enjoy free access to Aviva Digicare+ (virtual GP appointments) and confidential Employee Assistance Programme support for medical, financial, and legal advice, plus short-term counselling when you need it
Company-paid life insurance
Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

What your apprenticeship includes

● A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
● A mixture of on and off the job training, including workshops and webinars
● Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
● The chance to get Functional Skills in English and maths (if you don’t already have GCSE)

Desired Skills

Your skills You don’t need to have done this exact job before – if you’re compassionate, outgoing, and keen to learn, you can become an amazing Customer Supporter with us. We’re looking for: • Energy and creativity – you bring positivity and imagination to everything from coffee mornings to community projects, making sure everyone can participate • Strong interpersonal and customer care skills – you’re patient, a good listener, and confident communicating with a wide range of people • Confidence in prioritising tasks and meeting deadlines – whether it’s planning next week’s event schedule or juggling a busy afternoon in reception • Basic Microsoft Word and Excel skills

Personal qualities

Good communication, organisational
Can do approach

Qualifications required

To join this apprenticeship, you will need a level 2 grade 4 (C) in English and maths, or an equivalent qualification - if you are under 19 and do not yet have a grade 4 (C) or above, you will be supported to complete Functional Skills level 2 as part of the programme

Future prospects

Move into a permanent contract as a Customer Supporter

Training to be delivered

Business Administrator Apprenticeship L3

Employer

Sanctuary Housing - Basildon

Address

Poplar House

Essex

Basildon

SS13 1FG

The map below displays the employer’s location, please check travel times before applying.