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Hospitality Accommodation Team Member level 2 apprenticeship

The Hospitality Accommodation Team Member Level 2 apprenticeship offers the opportunity to build essential customer service, operational and communication skills in the hospitality sector.

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Hospitality Accommodation Team Member level 2 apprenticeship training course

Who is it for?

For those working in front-of house and customer-facing roles, delivering a professional, welcoming, and responsive service.

Blended delivery

1-1 facilitated learning sessions with Lifetime Learning Coach, through Lifetime’s blended learning approach and self study via online learning platform - Aptem.

End point assessment

2 hour workplace observation and interview underpinned by portfolio of evidence

Duration

13 months + end point assessment

Could this Hospitality Accommodation Team Member level 2 apprenticeship apprenticeship be for you?

If you meet most of these responsibilities as part of your existing role, or if you could be supported to meet these responsibilities during your apprenticeship, you could be suitable for this programme:

  • Do you have the opportunity to work across departments covering front of house guest services, dining and bar services, and housekeeping?
  • As part of your role, will you be able to handle payments and transactions?
  • Do you interact with guests and help meet their needs?
  • Within your role, is there an opportunity to assemble and serve food and drinks?
  • Do you work in a hospitality accommodation business offering accommodation to paying guests?
  • Is there an opportunity in your role to use systems for ordering, booking or check-in/check-out?
  • Within your role, are you able to use equipment and technology?

Hospitality Accommodation Team Member level 2 apprenticeship modules

  • My path to success
  • Accommodating guests
  • Keeping everyone safe
  • Food and beverage
  • Housekeeping
  • Reporting issues
  • Effective teamwork
  • Hospitality systems
  • Sustainable working

Why learn with Lifetime Training?

1
Join 10,000 learners from over 400 companies across the UK in learning with Lifetime
2
Online and in-person coaching and training
3
Dedicated team of coaching experts
4
Government funded apprenticeships and training programmes

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Please note, you'll need to be employed to learn on one of our apprenticeships, and your manager will need to authorise this (as it's your company who pay for the programme!) so please ensure you have their consent to enrol before you proceed.

If you're interested in this programme for your team, click here to contact us.