As a Team leader apprentice, you’ll lead by example making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of urban pubs are all about serving up great times in the heart of the city. Whether you’re looking for easy-going vibes, cocktails and colourful dishes in one of our high-energy bars or looking to be part of the after-work crowd who enjoy perfectly poured pints and pub classics with a twist in one of our urban pubs, we’ve got something for everyone.
You’ll receive a competitive salary, pension contribution as well as:
● The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
● Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
● Wage Stream – Access your wage before payday for when life happens.
● Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
● Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
● Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!
As a Team leader apprentice, you will…
● Provide customers with a heartfelt and memorable experience each and every time they visit
● Deputise the management team and resolve any issues that arise in their absence
● Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
● Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
● A great eye for detail, making sure every pint is poured to perfection
● A role model to the team on giving great service and making sure every customer receives a warm welcome
● An ability to think on your feet and adapt to whatever challenges arise during a busy shift
● A positive can-do attitude to and real team player
What your apprenticeship includes
● A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
● A mixture of on and off the job training, including workshops and webinars
● Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
● The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
● A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme
Desired Skills
No previous skills required. We are just looking for someone with a passion for hospitality!
Personal qualities
●Passionate about developing your skills in the hospitality sector
●A willingness and desire to learn
●A smart and tidy appearance
●Tact and diplomacy for dealing with demanding customers
●High standards of cleanliness and hygiene
●A flexibility to work weekends and evenings
Qualifications required
●No previous qualifications required.
Future prospects
Ongoing training and development
Training to be delivered
Hospitality Supervisor Apprenticeship – Food and Beverage L3 including Functional Skills in Maths and English
Employer
Deansgate (Manchester)
Visit employer websiteAddress
321 Deansgate
Greater Manchester
Manchester
M3 4LQ
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