Since Whitbread chose Lifetime as its external training partner in 2019, the group’s training continues to go from strength to strength. And with 94% of apprentices agreeing their performance has improved as a result of their apprenticeship, its people are too.
Building a programme that unlocks the potential of over 900 people, each year
As one of the UK’s largest hospitality groups, Whitbread has a 35,000-strong workforce across a diverse portfolio built on two core divisions: its hotels and restaurants. It includes the Premier Inn, Brewers Fayre and Beefeater brands, and its unique joint site model means that more than half of its hotels are located next to one of its own restaurant brands.
With an objective to become be the best budget hotel business in the world, Whitbread already has an industry-renowned, award-winning internal learning and development offer. But when choosing to reshape how apprenticeships work using an external provider, Lifetime’s approach and tailored programmes fitted seamlessly with the group’s long-term vision for its people.
Together, we have developed evolving programmes for nearly 1,000 apprentices each year (maintaining a 97% learner engagement rate) unlocking potential for learners all over the UK.
Whitbread has measured impressive results in their apprentice population, reporting a 3% attrition rate for apprentices compared to 139% non-apprentices after 3 months, and a 10% attrition rate for apprentices compared to 40% non-apprentices after 2-3 years. Apprentices are also 2x more likely to be promoted than non-apprentices too.