Civil service training: build your civil service workforce with apprenticeships

The right people with the right skills are at the heart of the Civil Service, focused on better outcomes for the public they serve. Our public service apprenticeships develop their skills, designed to find, train and retain talent at all levels across multiple public sector organisations.

Public service apprenticeship opportunities

We believe everyone should have the opportunity to learn the skills they need to fulfil their potential, with public sector training that’s both inclusive and accessible and has a positive impact on the UK’s public sector capability.

As a Crown Commercial approved provider (which includes the CCS Apprenticeship Framework), we’re proud to play our part in helping public sector organisations improve the UK workforce with apprenticeship training.

With the government looked upon to lead the way in apprenticeship investment, we’ve not only helped over 17 public sector bodies exceed their previous 2.3% apprenticeship target, but have encouraged growth in key development areas by filling vital civil service skills gaps.

Our Civil Service training partners

Why choose Lifetime for your civil service training?

Our programmes have assisted a number of major public sector departments find, train and retain talent at all levels. Flexible delivery means that we can adapt our training to meet specific organisational needs.

Mobilise the future

Thanks to our size, we can mobilise public sector training programmes at scale and at speed, or with specialised requirements. We adapt to your ways of working, becoming an extension of your team.

Procurement expertise

We work closely with procurement hubs, and are adept and experienced within approved frameworks such as the Crown Commercial Services. Our bid team offers impartial advice on how to best navigate and manage them.

Invested in apprenticeships

As an engagement expert, we help civil service apprenticeships become part of your long-term workforce planning, championing a ‘think apprentice first’ culture that provides a long-lasting skills gap solution.

Tailored public sector training

We undertake bespoke discovery sessions to learn how your department works. It's how we make sure we deliver tailored training programmes that fill the right skills gaps, and achieve your goals.

Lifetime’s apprenticeship programmes in the Civil Service

  • Customer Service Practitioner Level 2
  • Customer Service Specialist Level 3
  • Business Administration Level 3
  • Public Service Operational Delivery Officer Level 3
  • Data Technician Level 3

Find out more here.

  • Digital Marketer Level 3
  • Data Analyst Level 4
  • Software Development Technician Level 3
  • Software Developer Level 4
  • Software Tester Level 4
  • Information Communications Technician Level 3
  • Network Engineer Level 4

Find out more on Intequal's website.

  • Team Leader Supervisor Level 3
  • Associate Project Manager Level 4
  • Operations Departmental Manager Level 5
  • Professional Coaching Level 5

Find out more here.

  • HR Support Level 3
  • HR Partner Level 5
  • Learning and Development Practitioner Level 3
  • Learning and Development Consultant Level 5

Find out more here.

Adding value to the Civil Service with apprenticeships

Building a robust public service apprenticeship pipeline

We’re proud to have built one of the UK’s largest apprenticeship offerings. Our programmes help over 5,000 people every year find life-changing career opportunities, at the same time helping our partners build a more inclusive, diverse and future-ready workforce.

Working in partnership with civil service recruitment teams, we attract, screen and shortlist potential candidates for multiple roles. From recruiting administrators and customer service teams to project managers and leaders, we provide a service that enables large-scale recruitment drives that also support your social mobility and diversity strategy.

Social mobility, diversity and inclusion in the civil service

Recruiting externally and improving access to civil service courses reaches and empowers more people in underrepresented communities, disadvantaged locations and low socio-economic groups. By driving social mobility and building a more inclusive workforce, you'll gain far more than just increased apprentice numbers.

We’re fully committed to social mobility across all our practices and processes and have adapted campaigns to actively promote apprenticeships to people with limited access to training. Around 25% of Lifetime apprentices come from locations deemed disadvantaged, showing the invaluable role apprenticeships can play as an education tool.

BAME Apprenticeship Alliance

We’re incredibly proud to be recognised with a prestigious Patron Membership from the BAME Apprenticeship Alliance, which shows our commitment to increasing apprenticeship diversity, inclusivity and access for everyone, both locally and nationally.

This partnership helps us improve the way we work, advise our partners on actions they can take, and supports us build a network of employers all looking to improve their approach to diversity and inclusion with apprenticeships.

Team engagement for better workforce planning

To showcase your public service apprenticeship opportunities, the right marketing and communications are invaluable. It’ll help raise the profile (both internally and externally) while educating and encouraging potential candidates.

We use our expertise in effective apprenticeship engagement and communications to work with your teams and within your channels. Together, we make sure the right message reaches the right people, as a fundamental part of all your talent development conversations and workforce planning.

Read our case studies

Lifetime Training logo

With uncertainty and change at the forefront of business leaders’ minds over the last two years, organisations are currently facing the universal challenge of upskilling their workforce at an accelerated pace.  

Our latest webinar series identifies four core Lifetime programmes that can fill vital skills gaps, to effectively activate, manage and lead transformation in business.


webinar series


Looking to extend and scale your programme, start recruiting or explore a new programme? We’ve got you covered, let’s talk apprenticeships.

Speak to our team

The results have been impressive given our challenging timescales, our partnership with Lifetime has been critical in driving the success of our candidate attraction activity. The level of interest and quality of candidates have far exceeded our expectations.

Serena Phillips, Apprenticeship Programme Partner, Financial Ombudsman