Building high-performance teams in the retail and wholesale sector Develop the critical skills your entire retail and wholesale workforce needs to retain your competitive edge. Whatever area of your retail business needs support in, Lifetime have got you covered.

Transforming and upskilling for retail success

As expectations soar, retail needs a revolution in the customer experience. Equip your team with future-ready skills through Lifetime's proven training programmes. Attract top talent, empower them across all channels, and deliver exceptional customer experiences.

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We’ve established a fantastic partnership; one we will continue to grow and extend. We work together to make sure our colleagues receive the best learning experience and are committed to supporting them develop.

Jo Vincent, Learning & Development Manager at B&Q
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We can help you with

In today's dynamic retail industry, staying ahead is essential. Our top-notch programs cater to changing customer needs, equip your team with the latest tech skills, and enhance engagement. Keep up or get left behind—upskill your team today.

Marketing and eCommerce training

Marketing and eCommerce training equips retail and wholesale businesses to leverage online channels to reach new customers, build brand loyalty, and ultimately drive sales.

Administration and customer service

Strong administrative skills across central services are key to efficient retail operations, impacting areas like inventory, order processing, and finances.

Data literacy and analysis training

Optimise store layout and staffing based on customer behaviour, dynamically adjust prices based on predicted demand, and leverage data-driven insights for strategic decision-making.

IT and technical support training

Don't let outdated technology hinder your growth. A skilled IT team can tackle challenges like improving self-service kiosks, empowering your business to thrive in today's digital landscape.

Catering training

Retail kitchens thrive on agility. Equip your culinary staff with targeted catering training, enabling them to navigate fluctuating demands and trends while delivering consistently high-quality food for your customers.

Retail training

In retail, strong leadership translates to engaged staff, a customer-centric atmosphere, and reaching sales targets, ultimately driving customer satisfaction and repeat business.

Leadership and management training

Leadership and management training equips teams to adapt to evolving trends, optimise inventory, and drive profitability, fostering a culture of innovation and resilience in a dynamic marketplace.

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