Greene King released its Untapping Potential Report in June 2022, which sets out new ambitions to help people from all backgrounds access meaningful, rewarding careers in local businesses. It highlights Greene King’s initiatives to support social mobility, uncovering plans that link directly with the Government’s Levelling Up agenda.
To acknowledge its ongoing work towards supporting social mobility, Greene King received back-to-back awards at the UK Social Mobility Awards – Best Recruitment Programme of the Year 2018 and 2019 and Leadership of the Year in 2020.
Charlene Troth’s journey to General Manager is a perfect example of Greene King's commitment and success in supporting social mobility. After completing college, she joined the business full-time and started her first apprenticeship. Since then, she’s continued to develop through apprenticeships, including Level 2 Food and Beverage, Level 2 in Team Leading and Level 3 in Hospitality Supervision.
Following the Hospitality Manager Level 4 programme, Charlene was promoted to General Manager. She's now an ambassador for apprenticeships, encouraging her team to take up the same opportunities that built her career and progress within the business. Her achievements have been recognised too, when she was highly commended at the 2021 Bame Apprenticeship Awards. Now, she’s looking to go even further with a Level 5 qualification.
“Throughout my journey there has been a clear career pathway, meaning I knew exactly what I had to do to become a General Manager. I have been a GM for four years and still use the theories I learned from my previous apprenticeships. I've learned the differences between being a leader and a manager, which has been vital to my success. It’s shown me how powerful training and development can be. Apprenticeships teach you skills you will need in any career.”