A good place to start with developing a learning culture in any organisation is encouraging curiosity in the workplace. Allowing employees to have an open and curious mind will allow them to have different ideas on how processes and tasks could be done differently and assess where there are skill gaps that could be worked on.
You can start by encouraging them to question, “Could this process be done differently?” or “Is there something we could be doing that we’re not?” Getting employees engaged in these questions will naturally lead to more insightful answers and ways of working.
Provide employee feedback
Another way to encourage an environment for learning is by providing balanced and fair feedback. Manager’s reluctance to give negative feedback, as not to cause an uncomfortable situation, can sometimes lead to a lack of employee growth where the individual is unaware of the areas in which they need to improve.
Providing insightful and balanced employee feedback allows for employees to reflect on what has been done well and what could be improved on in future, allowing them to assess whether there is a skill gap and whether necessary training could be necessary.
Reward and recognise
It’s no surprise that people are more likely to feel motivated and appreciated if they have been recognised or rewarded for their work. A significant 51% of employees were dissatisfied with the amount of thanks they received for doing a piece of work (Achievers.com). Being recognised in the workplace is more likely to make an employee feel like a valued member of their team and encourages further hard work, with 40% of employees saying they would put more effort into their work if they were going to be recognised for it (Achievers.com).
Don’t punish people for trying
Unfortunately, not every new idea is going to always go to plan. In the learning process there can mistakes along the way. An important way of encouraging learning is to not punish employees for trying something new, even if it isn’t successful. Praising employees for testing new ways of working will help develop a learning culture, where mistakes are allowed, and are there to be learnt from.