Preparing for an apprenticeship phone interview

It's important to research the company beforehand to gain insight into what they do, so read and take notes on the About Us and Meet the Team pages to understand the services and history of the company. You could also take a look at their socials to get up to speed on the latest company news and activities too. Demonstrating a good knowledge of the company during a phone interview is a great way of showing your commitment – and that you’ve done your research.

Find a quiet space for your phone interview, free from any distractions or noise. Cut down any background conversations or television to make sure you can be heard and you don’t lose focus. Go to the space at least 15 minutes before the interview to read over your notes.

Make sure your phone is fully charged, you have enough signal, and that any disruptive notifications are turned off.

Make bullet-pointed notes on the role and company to use as a quick reference during the interview. Bring a pad and pen to make notes throughout the conversation so you can remember important points later.

Print out your CV and have it in front of you during the interview. Your interviewer will use your CV to ask a range of questions about your own experience and qualifications, so be prepared so you can answer quickly and concisely.

Although you might be apprehensive about what you will say during your interview, remember to calmly listen to the interviewer. Take your time and don’t be afraid to ask a question if you don’t fully understand.

Make sure you’re enthusiastic and positive during your interview so that you make a good impression. Remember to speak slowly and clearly, taking your time to fully answer any questions.

Be polite throughout the call and remember to identify yourself when you answer the phone. A phone interview is a chance to ask questions about the role and company, so always ask about the next steps of the interview process including a timeline.