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Bar and Waiting Apprenticeship - Cheltenham

Old Manse Hotel (Bourton-on-the-Water)
Old Manse Hotel (Bourton-on-the-Water)
At a glance
  • £348-£460/ Week
  • 15 months
  • Intermediate Level Apprenticeship
  • Shift work including bank holidays, evenings and weekends - Exact shifts to be confirmed.
  • 24 Sep 2024
Closing date
  • 16 Sep 2024
Old Manse Hotel (Bourton-on-the-Water)
Greene King are looking for an enthusiastic, reliable and confident applicant to join their team as a Bar and Waiting Apprentice. Applicants MUST BE willing to work evenings and weekends and have a passion for customer service!

As a bar and waiting apprentice, you will be key to creating unforgettable moments for customers, whether you’re putting a smile on customers’ faces or recommending meals off the menu. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

There has never been a better time to join our evolving hotel company and be part of this incredible journey. We will provide our guests with a luxurious setting to unwind with a multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining.

We’re all about rewarding our teams hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
Wage Stream – Access your wage before payday for when life happens.
Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

As a bar and waiting apprentice, you will...
Provide customers with a heartfelt and memorable experience each and every time they visit
Know the menu inside out, offering recommendations to customers.
Greet, serve food and look after our customers whilst they dine with us.
Assist the bar in preparing drinks which meets specs and customer expectations.
Making sure front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
A Hospitality Team Member Apprenticeship Qualification once you have completed the 15 month programme

Desired Skills

• Pride in delivering excellent customer service • Good teamwork ethic • Strong communication skills • The ability to work under pressure in a fast paced environment • Organised multitasker

Personal qualities

Passionate about developing your skills in the hospitality sector
A willingness and desire to learn
A smart and tidy appearance
High standards of cleanliness and hygiene
A flexibility to work weekends and evenings

Qualifications required

No previous qualifications required.

Future prospects

Ongoing training and development. With the opportunity to progress on the Greene King career pathway with access to 30 Apprenticeships, ranging from Level 2 to Level 7.

Training to be delivered

Hospitality Team Member Apprenticeship – Food and Beverage Service L2 including Functional Skills in Maths and English

Greene King is the country’s leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and city-centre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew award-winning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.

Employer

Old Manse Hotel (Bourton-on-the-Water)

Visit employer website

Address

Victoria Street

Gloucestershire

Cheltenham

GL54 2BX

The map below displays the employer’s location, please check travel times before applying.