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Front of House Apprenticeship (Bar and Waiting) - Birmingham

The Plough
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The Plough
At a glance
  • £158.40/ Week
  • 15 months
  • Intermediate Level Apprenticeship
  • Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed
  • 17 Oct 2024
Closing date
  • 9 Oct 2024
The Plough
The Plough
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As a Front of House Apprentice at The Plough, you will be the face of our establishment, ensuring that every guest feels welcomed and well cared for. This apprenticeship offers a unique opportunity to learn the essentials of exceptional customer service, gain hands-on experience in a dynamic environment, and grow into a key role within our team. You will work closely with our experienced staff, learning the art of hospitality, service etiquette, and the importance of creating a positive guest experience.

Our Core Values: At The Plough, we live by five core values that guide everything we do:
We are passionate about people: We believe in fostering positive relationships and treating everyone with care and respect
We are generous: We go above and beyond for our guests and our team, always willing to give a little more.
We show respect: We maintain a respectful and supportive environment for all.
We do it The Plough way: We take pride in our unique approach to hospitality and service.
We enjoy what we do: We believe in having fun and finding joy in our work every day.

Who You Are:
Eager to learn and develop new skills in a professional kitchen environment.
A team player with a positive attitude and strong work ethic.
Passionate about food and committed to delivering high-quality service.
Reliable, punctual, and ready to take on new challenges.
Aligned with The Plough's core values and excited to be part of our journey.

Key Responsibilities:
- Greet and welcome guests with a friendly and warm demeanour.
- Assist in taking orders, serving food and drinks, and ensuring that guests' needs are met promptly and professionally.
- Learn to manage reservations, seating arrangements, and guest flow to optimize the dining experience.
- Develop an understanding of The Plough’s menu, including ingredients and preparation methods, to provide accurate information to guests.
- Support the front-of-house team in maintaining cleanliness, organization, and a smooth operation.
- Handle guest inquiries, concerns, and feedback with professionalism and courtesy.
- Uphold The Plough’s standards of service and contribute to creating a memorable dining experience for all guests.
- Embrace and embody The Plough's core values in all aspects of your work.

What We Offer:
A supportive and welcoming team that values your contribution and growth.
Hands-on training from experienced professionals in a well-established kitchen.
Opportunities for professional development and progression within the company.
A chance to be part of a company that truly values its people and enjoys what it does.
Competitive apprenticeship salary and benefits.

Desired Skills

None

Personal qualities

Eager to learn and develop new skills in a professional kitchen environment.
A team player with a positive attitude and strong work ethic.
Passionate about food and committed to delivering high-quality service.
Reliable, punctual, and ready to take on new challenges.
Aligned with The Plough's core values and excited to be part of our journey.

Qualifications required

No Qualifications Required

Future prospects

There will be opportunities for professional development and progression within our expanding company.

Training to be delivered

Hospitality Team Member Apprenticeship – Food and Beverage Service L2 including Functional Skills in Maths and English

The Plough is more than just a pub. We are a local, independent establishment with a reputation built on years of delivering exceptional hospitality, quality food, and creating a bustling yet easy-going atmosphere. Our success is rooted in the meaningful and productive relationships we foster, both with our guests and within our team. When you join The Plough, you become part of an ever-expanding family, committed to growing together both professionally and personally. We are always evolving, seeking new ways to improve, and we want you to be part of that journey.

Employer

The Plough

Visit employer website

Address

21 High St

West Midlands

Birmingham

B17 9NT

The map below displays the employer’s location, please check travel times before applying.

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Closing Date