Login
bell
Set up Job Alerts
Set up job alerts
Sectors












Please enter a valid email address
There was an issue submitting the form please try again, if the issue persists please contact us.
Alarm bell
Thanks, you have successfully subscribed to job alerts.

Customer Service Apprenticeship - Derby

(SLM) - Moorways Sport Village
Back to search
(SLM) - Moorways Sport Village
At a glance
  • £256/ Week
  • 15 months
  • Intermediate Level Apprenticeship
  • 40 Hours Per Week - Including Early Mornings, Evenings and Weekends - Exact Shifts To Be Confirmed
  • 1 Jan 2025
Closing date
  • 8 Jan 2025
(SLM) - Moorways Sport Village
(SLM) - Moorways Sport Village
Apply
Everyone Active are looking for enthusiastic and energetic candidates to work towards their Customer Service Level 2 and work as part of a friendly team to provide a fun, safe and quality experience for all of our customers.

As part of your apprenticeship, you’ll be embedded into a fully operational reception / sales and administration department where you will work closely with experienced
colleagues to learn and develop the specific customer service standards. You’ll develop an excellent understanding of what great customer service requires and be able to demonstrate these skills against nationally-recognised standards.

At Everyone Active you will work towards your Customer Service Practioner L2 Apprenticeship qualification over the course of 15 months.

The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner. You will also be attaining a NPLQ lifeguard qualification and working as a lifeguard throughout the apprenticeship.

Customer Services Practitioner Apprenticeship will help you gain a foothold in the leisure reception industry. It will help you to gain a fully nationally recognised

Customer Service qualification along with developing customer interaction skills.

We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 15-month apprenticeship you will cover:

● Understanding our products and services
● Working as part of a team
● Dealing with customer conflict and Challenge
● Influencing skills

We need a receptionist who will…
● Be passionate about promoting our products
● Be able to work under your own initiative and work as part of a team
● Have an enthusiastic can-do attitude and friendly personality
● Be confident in using computers
● Experienced in customer service, being the first points of contact, its’ key you can provide a professional service to all our customers



You will be required to workdays, evenings, and weekends. Full training will be given on the centre’s systems.

What can we do for you?
Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting, and friendly environment. Furthermore, as a bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

Desired Skills

To be considered for this role, you must be a strong and confident swimmer. If you are invited to interview for this role you will be required to complete a swim test as part of the interview process. In order to be considered for the role you must be able to demonstrate you are able to do the following. • Jump/dive into deep water • Swim 50 metres in no more than 60 seconds • Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds • Surface dive to floor of pool (deepest part) • Climb out of a swimming pool unaided by ladders/steps and where pool design permits

Personal qualities

● Be passionate about promoting our products
● Be able to work under your own initiative and work as part of a team
● Have an enthusiastic can-do attitude and friendly personality

Qualifications required

no qualification required

Future prospects

Potential Progression to Team Leader and then onto Duty Management training.

Training to be delivered

Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English

Moorways Sports Village and Water Park combines a brand-new £42 million water park and leisure centre with the existing Moorways Stadium to create a fantastic new sports and leisure facility for the whole community. The new water park and leisure centre boasts an enormous 50m swimming pool, which can be split into three 25m pools. There are also three flumes and slides in the leisure pool, as well as a Wow Ball, to create waves in the leisure pool. There are also two soft play facilities, a state-of-the-art gym, group fitness studios, a teaching pool, as well as a sauna and steam room. The stadium complex comprises of an athletics track, as well as grass and artificial football pitches.

Employer

(SLM) - Moorways Sport Village

Visit employer website

Address

Derby Leisure & Events Venue

Derbyshire

Derby

DE24 9HY

The map below displays the employer’s location, please check travel times before applying.

Apply
Closing Date