The role requires the following, training will be provided:
● Provide 1st line user support and logging, using IT Service Management tool
● New build, rebuild workstation rollout
● Account management and administration
● Diagnose and resolve basic technical issues related to hardware, software, and network connectivity
● Communicating effectively with colleagues to resolve IT related issues
Desired Skills
• Be proactive in their duties • Demonstrate IT related problem-solving skills • Excellent verbal and written communication skills • Experience across a range of up-to-date technologies including: o Desktop/laptop/printer hardware o Microsoft Office o Windows 10 &11 • Be able to support with occasional out of hours support
Personal qualities
● Proactive in their duties
● Good timekeeping
● Ability to manage workflow
Qualifications required
Grade 4/C and above in English and Maths and a related IT qualification
Future prospects
Potential full-time role upon successful completion of the apprenticeship programme.
Training to be delivered
Maths and English Functional Skills. Information communication technology Apprenticeship Level 3
Founded in 2006, the business speedily built a reputation for creating contemporary seating that is robust, lightweight and easily maintainable whilst offering exceptional passenger comfort and living space. A fresh approach to problem-solving and short lead times cemented our reputation as a stand-out player in the global marketplace.
Employer
Acro Aircraft Seating
Visit employer websiteAddress
Eldon Way
Northamptonshire
Northampton
NN6 7SL
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