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IT Support Technician Apprentice - Romsey

Mountbatten School
Mountbatten School
At a glance
  • £279.35-£451.77/ Week
  • 18 months
  • Advanced Level Apprenticeship
  • Monday - Thursday 8:00-16:00, Friday 8:00-15:30
  • 4 Aug 2025
Closing date
  • 27 Jul 2025
Mountbatten School
As an IT apprentice, you will be part of a wider IT support function. You will work with colleagues responding to IT incidents both remotely and in-person across multiple sites. These incidents vary and can involve Cloud, Networking and Hardware technologies.

As a IT Support Technician Apprentice at Moutbatten School, you will be working towards the Information Communication Technician (IT Support) Level 3 apprenticeship programme over the duration of 18 months, alongside your daily roles and responsibilities.

Your roles and responsiblities will include;

· Providing technical support on all hardware and software issues.
· Investigating and where possible repairing faults.
· Liaising with 3rd party companies re maintenance issues.
· Advising on purchase of hardware and software.
· Set up new equipment and ensure that it is suitable for the user needs.
· Help maintain the schools network to ensure that it performs efficiently.
· Regularly check all IT equipment.
· Manage printers and printer quotas.
· Investigating and testing new systems and give technical advice on IT developments within the school.
· Installing and upgrading software.
· Keep abreast of software and hardware developments both in the education and private sectors.
· Loading new software to the network.
· Administer the use of the internet.
· Ensure that back up procedures are maintained.
· Ensure that virus protection is up to date on school devices.
· Provide network and peripheral support to staff during lessons.
· Regularly checking file storage and memory capacity. Carrying out housekeeping as necessary.

Desired Skills

• Knowledge of hardware and software • Understanding of data protection • Ability to solve problems • Excellent communication skills

Personal qualities

Good timekeeping
Team player
Respectful

Qualifications required

A grade C/4 or above (or equivalent) in Maths and English, and a related IT qualification is desired.

Future prospects

Following the successful completion of the apprenticeship programme, there is a possibility of a full time role.

An impressive community school with high expectations situated against the beautiful backdrop of the Broadlands estate near Romsey, at the southern tip of the Test Valley. Ours is a 21st century school built on traditional values, delivering a contemporary and dynamic curriculum.
Mountbatten became an academy school in 2011. As an international school, our students’ learning is rich in cultural diversity and global context. The sports ethos focuses on personal health, fitness and well-being, in addition to encouraging sports competition and promoting team spirit.

Employer

Mountbatten School

Visit employer website

Address

Whitenap Lane

Hampshire

Romsey

SO51 5SY

The map below displays the employer’s location, please check travel times before applying.