As a IT Support Technician Apprentice at Moutbatten School, you will be working towards the Information Communication Technician (IT Support) Level 3 apprenticeship programme over the duration of 18 months, alongside your daily roles and responsibilities.
Your roles and responsiblities will include;
· Providing technical support on all hardware and software issues.
· Investigating and where possible repairing faults.
· Liaising with 3rd party companies re maintenance issues.
· Advising on purchase of hardware and software.
· Set up new equipment and ensure that it is suitable for the user needs.
· Help maintain the schools network to ensure that it performs efficiently.
· Regularly check all IT equipment.
· Manage printers and printer quotas.
· Investigating and testing new systems and give technical advice on IT developments within the school.
· Installing and upgrading software.
· Keep abreast of software and hardware developments both in the education and private sectors.
· Loading new software to the network.
· Administer the use of the internet.
· Ensure that back up procedures are maintained.
· Ensure that virus protection is up to date on school devices.
· Provide network and peripheral support to staff during lessons.
· Regularly checking file storage and memory capacity. Carrying out housekeeping as necessary.
Desired Skills
• Knowledge of hardware and software • Understanding of data protection • Ability to solve problems • Excellent communication skills
Personal qualities
● Good timekeeping
● Team player
● Respectful
Qualifications required
A grade C/4 or above (or equivalent) in Maths and English, and a related IT qualification is desired.
Future prospects
Following the successful completion of the apprenticeship programme, there is a possibility of a full time role.
Employer
Mountbatten School
Visit employer websiteAddress
Whitenap Lane
Hampshire
Romsey
SO51 5SY
The map below displays the employer’s location, please check travel times before applying.