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IT Support Apprentice - Gillingham

Dental Dynamix
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Dental Dynamix
At a glance
  • £15000/ Annum
  • 18 months
  • Advanced Level Apprenticeship
  • Monday to Friday between 8:30am and 5:30pm on a shift pattern basis, exact shifts to be confirmed.
  • 4 Aug 2025
Closing date
  • 27 Jul 2025
Dental Dynamix
Dental Dynamix
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As an IT apprentice you will be part of our support function working alongside colleagues responding to IT incidents. The support can be both hardware and software related and covers technologies such as Cloud and Networking.

As an IT apprentice at Dental Dynamix, you will be working towards the Information Communications Technician (IT Support) Level 3 apprenticeship over the duration of 18 months, alongside your daily roles and responsibilities.

You will be part of our support function working alongside colleagues responding to IT incidents. The support can be both hardware and software related and covers technologies such as Cloud and Networking.

Duties:
- Making inbound/outbound calls.
- Resolving/fixing general IT issues and imaging issues.
- Attend apprenticeship training and complete Exams within the apprenticeship scheme.
- Work as part of team to meet client needs.
- Run diagnostics to find problems with software and hardware.
- General administrative duties
- Manage/create Backups/patch jobs.
- Shadow field engineers on site visits.
- Provide support for Windows OS (7, 10 and Server 2008, 2012, 2016 and 2019) and Mac OS.

Desired Skills

- Basic experience with Microsoft products. - General IT knowledge

Personal qualities

- Team player
- Positive attitude
- Confident when making/receiving phone calls.

Qualifications required

A GCSE grade C/4 (or equivalent) or above in Maths and English and a relevant IT qualification is desired.

Future prospects

Following the successful completion of the apprenticeship, there is a possibility of a full time position.

Training to be delivered

Information Communications Technician (IT Support) Apprenticeship Level 3
Functional skills in Maths and English Level 2 if required

Here at Dental Dynamix we specialise in supplying digital imaging solutions as well as bespoke, reliable and cost-effective IT infrastructure to the UK dental industry. We work alongside leading imaging manufacturers including KaVo Kerr, Planmeca, Acteon and Durr.

Employer

Dental Dynamix

Visit employer website

Address

Sturdee House

Norfolk

Gillingham

ME7 2HN

The map below displays the employer’s location, please check travel times before applying.

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Closing Date