Key Responsibilities
You’ll be supporting various departments across the company. Your day-to-day duties may include:
Office & Administrative Support
● Responding to phone, email, and in-person enquiries in a professional manner.
● Maintaining accurate records and performing data entry tasks.
● Organising digital and paper-based files to ensure easy access and GDPR compliance.
● Coordinating meetings, booking appointments, and preparing reports or presentations.
Finance & Accounting Support
● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation.
● Supporting month-end procedures and basic bookkeeping tasks.
● Helping prepare financial reports and audit documentation.
Payroll & HR Administration
● Assisting with employee timesheets and holiday requests for payroll processing.
● Maintaining confidential employee records and supporting recruitment admin.
● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement
● Assisting with supplier communications, quotations, and purchase orders.
● Supporting stock control processes and updating inventory records.
● Generating procurement and stock usage reports. Sales & Customer Service Admin
● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments
● Supporting e-commerce operations, returns handling, repairs and customer communications.
IT & Systems Support
● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration.
● Learning to use internal systems such as inventory management and CRM tools.
Desired Skills
● Clear and confident communication, both verbal and written. Polish would be helpful. ● Strong attention to detail and accuracy for finance ● Good time management and task prioritisation. ● A proactive mindset and a willingness to learn. ● Comfortable using digital tools, especially Google Workspace, Sage knowledge would be useful. ● Friendly, professional, presentable and reliable.
Personal qualities
● Excellent communication skills both spoken and written
● Team player
● Good time keeping and time management
● Ability to prioritise workflow
Qualifications required
Grade 4/C or above in both English and Maths. Business qualification is desirable.
Future prospects
Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.
Training to be delivered
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Employer
Genuine Case Company - Site
Visit employer websiteAddress
Wybunbury Lane
Cheshire
Cheshire
CW5 7HH
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