Administrative & Operational Support
● Support daily administrative and office operations across the business.
● Manage incoming calls, emails, and general enquiries in a professional and timely manner.
● Provide administrative assistance to management and other departments, including HR, Admin, and Operations
● Process employees’ receipts, expenses and transactions into the accounting software systems, and maintaining accurate records and documentation.
● Assist in scheduling meetings, preparing documents, and managing diaries.
● Support coordination of training sessions, site visits, and company events.
● Update and maintain internal systems, databases, and spreadsheets.
● Help prepare and format reports, letters, and presentations as required.
● Assist in the management and procurement of office supplies and equipment.
● Carry out general office duties such as scanning, photocopying, and filing.
● Ensure confidentiality and discretion when handling sensitive company information.
● Develop an understanding of company policies, procedures, and quality standards.
● Learn about the company’s services and contribute to continuous improvement initiatives.
● Undertake on-the-job training and complete all apprenticeship learning requirements.
Office Management
● Manage procurement of office supplies, stationery, and equipment in line with budget controls.
● Ensure all items are invoiced, processed, and paid on time through proper documentation and follow-up.
Quality, Compliance & Communication
● Ensure administrative practices align with company standards and GDPR requirements.
● Maintain accurate and up-to-date records in accordance with internal quality procedures.
● Communicate clearly and professionally with colleagues, clients, and external partners.
● Support the preparation of documentation for audits and quality reviews.
● Participate in continuous improvement discussions and share learning experiences.
Desired Skills
Business, Administrator, Apprentice
Personal qualities
● Professional, friendly, and confident manner when interacting with colleagues and clients.
● Enthusiastic and motivated approach to learning new tasks and responsibilities.
● Ability to work calmly under pressure and manage competing priorities.
Dependable, punctual, and committed to completing both work tasks and apprenticeship requirements.
● Open-minded, adaptable, and willing to embrace new systems, ideas, and ways of working.
● Strong sense of responsibility with a willingness to take ownership of tasks.
● Positive attitude with a genuine interest in contributing to the wider team and company goals.
Qualifications required
Minimum GCSEs (or equivalent) in English and Maths.
● Basic training or understanding of Microsoft Office applications (Word, Excel, Outlook).
Training to be delivered
Business Administrator Apprenticeship L3 including Functional Skills in Maths and English
Employer
Risk Assessment LTD - Head Office
Visit employer websiteAddress
Mirror Works, 12 Marshgate Ln
Greater London
London
E15 2NH
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