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Business Administration Apprentice - Crawley

Civil Aviation Authority - West Sussex
Civil Aviation Authority - West Sussex
At a glance
  • £22000/ Annum
  • 15 months
  • Advanced Level Apprenticeship
  • Monday to Friday 9am - 5pm with a 1 hour unpaid lunch break
  • 23 Feb 2026
Closing date
  • 16 Feb 2026
Civil Aviation Authority - West Sussex
The Civil Aviation Authority are looking for an Administrator Apprentice to join their STEM Programme, to work towards good people, processes and administration skills. You may also support other business areas whether this is specific to one project/business area or a more generic Professional Services Group support.

Looking for an apprenticeship that really takes off? As an Business Administration Apprentice at the UK’s aviation and aerospace regulator, you’ll build vital skills while supporting STEM programmes that inspire the next generation. You will be part of a very dynamic team that works across all the areas of expertise of the CAA. You will have the chance to work and interact with international partners and stakeholders and to support our purpose of raising aviation standards around the world.

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

Your roles and responsibilities will include, but are not limited to:

- Support a range of tasks including monitoring and managing the email inbox.
- Arranging and supporting meetings.
- Produce meeting documentation.
- Diary management, support STEM events.
- Support small projects aligned with the government grant funding for STEM.
- Update processes and procedure documentation and project reporting.
- Liaise with internal staff and external partners to coordinate STEM resources.
- Communicate policies and how they impact on decisions taken by stakeholders both verbally and in writing and provide clarification and explanation on more complex issues.
- Support STEM Affinity network members to ensure legal requirements are met; Risk Assessments/Public liability/safeguarding.
- Attend meetings with stakeholders to provide guidance, education or discuss decisions, and on occasion chair meetings.
- Work closely with the communications and media team to support the internal and external promotion of the STEM programme.
- Support procurement processes when onboarding suppliers and partners of the STEM programme.
- Take responsibility for analysing data, impact measurement or research materials conduction research activities, supporting colleagues and management.
- Ensure that enquiries from internal and/or external customers are forwarded to key focal points in a timely manner.
- Liaise with external authorities and entities when required.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

Our values are;

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone

Desired Skills

- Good IT skills, specifically in Microsoft Applications - Excellent planning and organisation skills with the ability to work to deadlines - Confident communicator with excellent oral and written communication skills - A strong eye for visual design and composition - Capable of using initiative

Personal qualities

- Team player and the ability to work collaboratively
- Good Customer Service Skills
- The ability to build and maintain relationships with people
- The ability to manage multiple tasks

Qualifications required

5 GCSE's A-C/9-4 or equivalent (including Maths and English)
2 A levels or equivalent.

Future prospects

Once the apprenticeship is completed there is a potential opportunity for the successful candidate to be offered a permanent role that suits their skill set and experience.

Training to be delivered

Business Administration Level 3
Maths and English Functional skills (if required)

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

Employer

Civil Aviation Authority - West Sussex

Visit employer website

Address

Aviation House

Hampshire

Crawley

RH6 0YR

The map below displays the employer’s location, please check travel times before applying.