The Apprentice Technical Sales Advisor will learn to provide technical support and sales advice to customers, focusing on electrical parts. This role is designed for individuals seeking to build a career in technical sales within the Electrical industry. The apprentice will gain hands-on experience, training, and mentorship to develop the necessary skills to excel in a technical sales role in PHC Parts.
_ Customer Support: Assist customers with product inquiries, providing detailed technical advice and guidance to help them make informed purchasing decisions._
_ Sales: Support the sales team in identifying customer needs, promoting products, and achieving sales targets._
_ Product _Knowledge: Develop a thorough understanding of plumbing, heating and cooling products, including features, benefits, and applications.
_ Order Processing: Assist with the preparation and processing of sales orders, ensuring accuracy and timely delivery._
_ Relationship Building: Cultivate strong relationships with customers to foster loyalty and repeat business._
_ Training and Development: Participate in training sessions to gain product knowledge and sales skills._
_ Problem Solving: Assist customers in troubleshooting product issues, providing solutions and arranging support where necessary._
_ Market Research: Monitor market trends and competitor activities to identify opportunities for growth and improvement._
_ Collaboration: Work closely with the sales team and other departments to ensure a seamless customer experience._
Desired Skills
Has great communication skills Basic literacy, numeracy, and computer skills (especially excel)
Personal qualities
Is enthusiastic, adaptable, and ready to learn.
Can multitask effectively in a fast-paced environment.
Qualifications required
Missed out on getting your Maths and English GCSE’s? Don’t worry- you can still apply but you will need to complete Functional Skills Level 2 before you finish the apprenticeship. Our Learning Coaches can support you with this so don’t let this put you off!
Future prospects
Ongoing training and development
Training to be delivered
Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English
With decades of expertise under our belt, we’ve built a reputation for providing top-tier technical products, unparalleled customer support, and innovative solutions that keep our customer's jobs running smoothly.
As we continue to expand, one thing remains the same: our commitment to delivering excellent customer service every step of the way.
Employer
PHC Parts - Bristol
Visit employer websiteAddress
Units 1-3, Parkway Trading Estate, St Werburgh's Rd
Bristol
Bristol
BS2 9PG
The map below displays the employer’s location, please check travel times before applying.