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IT Help Desk Technician Apprentice - Thame

Affinity Trust - Head Office Site
Affinity Trust - Head Office Site
At a glance
  • £283.13/ Week
  • 16 months
  • Advanced Level Apprenticeship
  • 37.5 hours per week, exact shifts to be confirmed
  • 31 Jul 2025
Closing date
  • 23 Jul 2025
Affinity Trust - Head Office Site
If you have a genuine love for learning, thrive on multitasking, and find joy in working through diverse challenges, this apprenticeship could be life-changing for you. You’ll be a vital team player with a heartfelt desire to deliver exceptional service and an unwavering drive to grow — all while embodying the values of Affinity Trust.

Are you a proactive, detail-oriented individual eager to launch your IT career? We are searching for two passionate IT Help Desk Apprentices to become part of our close-knit, dedicated IT team in Thame.

Join us, and you'll have the opportunity to receive hands-on training from our supportive IT team, inspiring you to develop your skills in an environment that truly cares.

Your mission (should you choose to accept it)

Maintain the day-to-day functions of the IT support helpdesk
Support IT Administrator tasks as needed
Assist with bespoke IT project work when required

No prior experience needed—comprehensive on-the-job training will be provided through the apprenticeship. While familiarity with Microsoft Office 365 and Windows 11 is a plus, it’s not a requirement; we’re here to help you succeed and grow every step of the way!

If you need any special arrangements or support during the recruitment process, just let us know and we’ll be happy to discuss how we can help.

🧡 We work together 💪 We have courage 🎯 We give our best 👥 People are at the heart of everything we do.

At Affinity Trust - Thame, you will be working towards the Information Communications Technician (IT Support) Level 3 apprenticeship, over the duration of 16 months, alongside your daily roles and responsibilities.

Desired Skills

• Problem Solver: Able to think clearly and work step-by-step through problems to find solutions • Good Communicator: Ability to clearly explain technical problems to non-technical users ensuring they feel understood and supported

Personal qualities

Love of IT: A real interest in computers, technology, and everything systems
Growth mindset: Enthusiasm for learning new skills and improving in the role
Team Player: Thrives when working collaboratively in a team environment

Qualifications required

No qualifications required!

Future prospects

Ongoing training and development.

Training to be delivered

Information Communications Technician (IT Support) Level 3
Functional Skills Maths and English if required

Affinity Trust is a social care provider and charitable organisation working in England and Scotland. With more than 30 years of experience, we specialise our support to people living with learning disabilities, autism, and other assessed needs.

Since we were established in 1991, we have been steadily growing and expanding our services to ensure that more people can live an active and fulfilling life.

Employer

Affinity Trust - Head Office Site

Visit employer website

Address

1 St Andrews Court

Oxfordshire

Thame

OX9 3WT

The map below displays the employer’s location, please check travel times before applying.